diff --git a/site/views/contacts/edit.ctp b/site/views/contacts/edit.ctp
index 163af2f..3d1fc26 100644
--- a/site/views/contacts/edit.ctp
+++ b/site/views/contacts/edit.ctp
@@ -45,6 +45,7 @@ function contactMethodDiv($obj, $type, $legend, $values = null) {
 	' CLASS="'.$type.'-method-%{id}-source" ' . "\n" .
 	' ID="'.$type.'-method-%{id}-source-'.$stype.'"' . "\n" .
 	' VALUE="'.$stype.'"' . "\n" .
+	($stype == 'new' ? ' CHECKED' . "\n" : '') .
 	' />' . "\n" .
 	' <LABEL FOR="'.$type.'-method-%{id}-source-'.$stype.'">'.$sname.'</LABEL>' . "\n" .
 	' ';
@@ -76,21 +77,30 @@ function contactMethodDiv($obj, $type, $legend, $values = null) {
 	   'fields' => array
 	   (
 	    'preference' => array
-	    ('opts' => array
+	    ('label_attributes' => array('class' => 'required'),
+	     'opts' => array
 	     ('options' => $obj->varstore['methodPreferences'],
 	      'selected' => (isset($values) ? $values['ContactsMethod']['preference'] : null),
-	      )),
+	      ),
+	     'after' => "Intended purpose for using this method of communication.",
+	     ),
 
 	    'type' => array
-	    ('opts' => array
+	    ('label_attributes' => array('class' => 'required'),
+	     'opts' => array
 	     ('options' => $obj->varstore['methodTypes'],
 	      'selected' => (isset($values) ? $values['ContactsMethod']['type'] : null),
-	      )),
+	      ),
+	     'after' => "How / Where this communication reaches the contact.",
+	     ),
 
 	    'comment' => array
-	    ('opts' => array
+	    ('label_attributes' => array('class' => 'optional empty'),
+	     'opts' => array
 	     ('value' => (isset($values) ? $values['ContactsMethod']['comment'] : null),
-	      )),
+	      ),
+	     'after' => "Optional: Comments on how this form of communication relates to the contact.",
+	     ),
 
 	    ))) . "\n" .
     
@@ -113,16 +123,23 @@ function contactMethodTypeDiv($obj, $type, $stype, $values = null) {
   if ($type === 'phone') {
     if ($stype === 'existing') {
       $fields = array
-	('id' => array('name' => 'Phone/Ext',
+	('id' => array('label_attributes' => array('class' => 'required empty'),
+		       'name' => 'Phone/Ext',
 		       'opts' => array('options' => $obj->varstore['contactPhones'])),
 	 );
     }
     elseif ($stype === 'new') {
       $fields = array
-	('type' => array('opts' => array('options' => $obj->varstore['phoneTypes'])),
-	 'phone' => true,
-	 'ext' => array('name' => "Extension"),
-	 'comment' => true,
+	('type' => array('label_attributes' => array('class' => 'required'),
+			 'opts' => array('options' => $obj->varstore['phoneTypes']),
+			 'after' => "Physical type of the phone."),
+	 'phone' => array('label_attributes' => array('class' => 'required empty'),
+			  'after' => "Required: Phone number."),
+	 'ext' => array('name' => "Extension",
+			'label_attributes' => array('class' => 'optional empty'),
+			'after' => "Optional: Extension number."),
+	 'comment' => array('label_attributes' => array('class' => 'optional empty'),
+			    'after' => "Optional: Comments about this phone number."),
 	 );
     }
     elseif ($stype === 'show') {
@@ -149,12 +166,19 @@ function contactMethodTypeDiv($obj, $type, $stype, $values = null) {
     }
     elseif ($stype === 'new') {
       $fields = array
-	('address' => true,
-	 'city' => true,
-	 'state' => true,
-	 'postcode' => array('name' => 'Zip Code'),
-	 'country' => true,
-	 'comment' => true,
+	('address' => array('label_attributes' => array('class' => 'required empty'),
+			    'after' => "Required: First line of mailing address."),
+	 'city' => array('label_attributes' => array('class' => 'required empty'),
+			 'after' => "Required."),
+	 'state' => array('label_attributes' => array('class' => 'required empty'),
+			  'after' => "Required."),
+	 'postcode' => array('name' => 'Zip Code',
+			     'label_attributes' => array('class' => 'required empty'),
+			     'after' => "Required."),
+	 'country' => array('label_attributes' => array('class' => 'optional empty'),
+			    'after' => "Optional: USA is presumed."),
+	 'comment' => array('label_attributes' => array('class' => 'optional empty'),
+			    'after' => "Optional: Comments about this mailing address."),
 	 );
     }
     elseif ($stype === 'show') {
@@ -177,13 +201,16 @@ function contactMethodTypeDiv($obj, $type, $stype, $values = null) {
     if ($stype === 'existing') {
       $fields = array
 	('id' => array('name' => 'Email',
+		       'label_attributes' => array('class' => 'required'),
 		       'opts' => array('options' => $obj->varstore['contactEmails'])),
 	 );
     }
     elseif ($stype === 'new') {
       $fields = array
-	('email' => true,
-	 'comment' => true,
+	('email' => array('label_attributes' => array('class' => 'required empty'),
+			    'after' => "Required: E-mail address."),
+	 'comment' => array('label_attributes' => array('class' => 'optional empty'),
+			    'after' => "Optional: Comments about this email address."),
 	 );
     }
     elseif ($stype === 'show') {
@@ -204,7 +231,7 @@ function contactMethodTypeDiv($obj, $type, $stype, $values = null) {
     '<div ' . "\n" .
     ' class="'.$type.'-%{id}-div"' . "\n" .
     ' id="'.$type.'-%{id}-'.$stype.'-div"' . "\n" .
-    (isset($values) ? '' : ' STYLE="display:none;"' . "\n") .
+    ((isset($values) || $stype == 'new') ? '' : ' STYLE="display:none;"' . "\n") .
     '>' . "\n" .
 
     $obj->element
@@ -319,8 +346,27 @@ function contactMethodTypeDiv($obj, $type, $stype, $values = null) {
       .slideDown();
   }
 
+  function setEmpty(input_elem) {
+    selector = "label[for=" + $(input_elem).attr("id") + "]";
+    if ($(input_elem).val() == '')
+      $(selector).addClass('empty');
+    else
+      $(selector).removeClass('empty');
+  }
+
   $(document).ready(function(){
       resetForm();
+
+      // In case refresh is hit with populated fields
+      $(":input").each(function(i,elem){ setEmpty(elem); });
+
+      // keyup doesn't catch cut from menu
+      $(":input").live('keyup', function(){
+	  setEmpty(this);
+	});
+      $(":input").live('mouseup', function(){
+	  setEmpty(this);
+	});
     });
 
 --></script>
@@ -345,17 +391,30 @@ echo($this->element
       array('class'  => 'item contact detail',
 	    'caption' => isset($this->data['Contact']) ? 'Edit Contact' : 'New Contact',
 	    'fields' => array
-	    ('first_name' => true,
-	     'last_name' => true,
-	     'middle_name' => true,
-	     'display_name' => true,
-	     'company_name' => array('name' => 'Company'),
-	     'id_federal' => array('name' => 'SSN'),
-	     'id_local' => array('name' => 'ID #'),
-	     'id_local_state' => array('name' => 'ID State'),
+	    ('last_name' => array('label_attributes' => array('class' => 'required empty'),
+				  'after' => "Required."),
+	     'first_name' => array('label_attributes' => array('class' => 'recommended empty'),
+				   'after' => "Recommended."),
+	     'middle_name' => array('label_attributes' => array('class' => 'optional empty'),
+				    'after' => "Optional."),
+	     'display_name' => array('label_attributes' => array('class' => 'optional empty'),
+				     'after' => "Optional: Will default to customer name."),
+	     'company_name' => array('name' => 'Company',
+				     'label_attributes' => array('class' => 'optional empty'),
+				     'after' => "Optional: Company name, if corporate contact."),
+	     'id_federal' => array('name' => 'SSN',
+				   'label_attributes' => array('class' => 'optional empty'),
+				   'after' => "Optional: Social Security Number."),
+	     'id_local' => array('name' => 'ID #',
+				 'label_attributes' => array('class' => 'recommended empty'),
+				 'after' => "Recommended: Driver's license, for example."),
+	     'id_local_state' => array('name' => 'ID State',
+				       'label_attributes' => array('class' => 'recommended empty'),
+				       'after' => "Recommended: State which issued the ID"),
 	     /* 'id_local_exp' => array('name' => 'ID Expiration', */
 	     /*			        'opts' => array('empty' => true)), */
-	     'comment' => true,
+	     'comment' => array('label_attributes' => array('class' => 'optional empty'),
+				'after' => "Optional: Comments about this contact."),
 	     ))) . "\n");
 
 echo $form->submit('Update') . "\n";
diff --git a/site/views/customers/edit.ctp b/site/views/customers/edit.ctp
index 5bbaec9..a74af21 100644
--- a/site/views/customers/edit.ctp
+++ b/site/views/customers/edit.ctp
@@ -250,7 +250,7 @@ function customerContactTypeDiv($obj, $stype, $values = null) {
       .slideDown();
   }
 
-function setEmpty(input_elem) {
+  function setEmpty(input_elem) {
     selector = "label[for=" + $(input_elem).attr("id") + "]";
     //$("#debug").append($(input_elem).attr("id") + ": " + $(input_elem).val() + "<BR>");
     if ($(input_elem).val() == '')